Orange County Resorts & Hotels Ltd.

Why should I visit Coorg? What is it about Coorg that makes it special?
Coorg, often described as ‘The Coffee Cup of India’ and ‘The Scotland of India’, is a quaint hill district in Southern India. Characterized by rolling hills, verdant valleys, thick forests and gurgling streams, it is better known for its coffee and spice plantations. Home to the Kodavas and their unique culture, Coorg is the perfect holiday destination for those who wish to get away from the hustle and bustle of everyday life while discovering new experiences and cultures.
 
How do you get The Coorg Experience at Evolve Back, Coorg?
Evolve Back, Coorg is synonymous with Coorg being the pioneer of tourism in Coorg. It was Evolve Back that put Coorg on the tourist map of India. Evolve Back, Coorg is situated in a 300- acre working Coffee & Spice plantation and offers you a holistic experience of the destination. Once you enter Evolve Back, Coorg you leave one world behind and step seamlessly into another. From Plantation Walks & Bird Watching to lunching with a Kodava family at their home, Evolve Back, Coorg allows you to experience the best of Coorg.
 
Which is the best way to reach Coorg?
Coorg is extremely well connected and is just a short flight away. The nearest airports are Bangalore, Mysore, Mangalore and Kannur. Coorg is also easily accessible by road. The distances are as follows:
Bangalore Airport to Coorg – 235 km
Mysore Airport to Coorg – 100 km
Mangalore Airport to Coorg – 195 km
Kannur Airport to Coorg – 75 km
For further details Click Here
 
What are the special Covid prevention measures taken at the resort?
The welfare and safety of our guests are of paramount importance to us. To ensure a safe environment for you and your family while you enjoy a memorable holiday, we have implemented special protocols formulated in consultation with the best of public health experts in this regard. These protocols are constantly updated in keeping with the latest developments. In addition to these these protocols we have added an extra level of protection for you and your loved ones. All our Staff Members are tested for COVID 19 every 30 days to ensure that every working staff at our resorts are always in the best of health. For more details Click Here
 
Do you have WIFI and Internet facility in the rooms?
We offer complimentary WIFI in all rooms and certain common areas. Due to the nature of our locations speeds may vary from day-to-day. The rated speed for Evolve Back, Coorg is 10 mbps.

Is there mobile connectivity in your properties?
All our properties have mobile connectivity. However, signal strength varies among providers. The preferred providers for Evolve Back, Coorg are:  Airtel | JIO | BSNL
 
Do you have dedicated facilities for differently-abled guests?  
Yes, we have a specially designed room for our differently-abled guests. We also offer a special discount and complimentary In-room Dining. Our travel specialist would be pleased to assist you and address any concerns & questions that you may have. Kindly contact nandhini.y@evolveback.com | +91 63 6692 0434
 
I am travelling with my child and was wondering if you provide baby food for infants?
Yes, we provide baby food for infants on request. Our Chefs will be only too happy to prepare any dish that your infant desires. However, kindly note that we do not keep baby formula and packaged baby foods, you are requested to carry the same. Our travel specialist would be pleased to assist you and address any concerns & questions that you may have. Kindly contact nandhini.y@evolveback.com | +91 63 6692 0434
 
Do you have any provisions in place to deal with medical emergencies? How far are the hospitals and medical shops?
We are fully prepared to handle medical emergencies should they arise. We have First Aid Kits at hand. Should the need arise, we are fully equipped to take you to the nearest hospital. The nearest hospital to Evolve Back, Coorg is 4 km away. In case you require any specific medication, you are requested to carry them with you as the nearest medical shop 5 kms away. Our travel specialist would be pleased to assist you and address any concerns & questions that you may have. Kindly contact nandhini.y@evolveback.com | +91 63 6692 0434
 
Do you have any facilities for drivers?
A well-rested and alert driver is essential to both your safety and peace of mind. To ensure that you have this extra level of protection, we offer complimentary food and accommodation for all drivers in our own dedicated facility. Besides accommodation and food, we also offer recreational facilities thus ensuring that they are well rested and fresh in both body and mind. Our travel specialist would be pleased to assist you and address any concerns & questions that you may have.  Kindly contact nandhini.y@evolveback.com | +91 63 6692 0434

I will be travelling with my maid. Do you have any special facility for them?
We recognize the fact that maids are an important component of a family and are essential to the safety and comfort of your children. To ensure that their services are available to you at all times, we accommodate maids in your room at an additional cost. Our travel specialist would be pleased to assist you and address any concerns & questions that you may have. Kindly contact nandhini.y@evolveback.com | +91 63 6692 0434
 
We would like to visit your other resorts too? Do you offer itineraries that include the other properties and if so could you suggest an itinerary for us?
Yes, we do recommend you to visit our other resorts. Each of our resorts are unique in their own way and combining them gives you an opportunity to experience the many worlds of Karnataka. We have two itineraries that we recommend to our guests:
1. 3 nights in Coorg + 2 nights in Kabini ex. Bangalore
2. 3 nights in Hampi + 3 nights in Coorg + 2 nights in Kabini ex. Bangalore.
Our travel specialist would be pleased to assist you and address any concerns & questions that you may have. Kindly contact nandhini.y@evolveback.com | +91 63 6692 0434
 
Why is Evolve Back, Coorg the perfect honeymoon destination?
Honeymoon is an important journey in a couple’s life and Evolve Back understands this well. We have curated packages which include special moments to make your honeymoon truly special. Breakfast in bed, special surprises, intimate 5 course dining experience, spa sessions, and more await you. Our travel specialist would be pleased to assist you and address any concerns & questions that you may have. Kindly contact nandhini.y@evolveback.com | +91 63 6692 0434
 
We are a couple and what makes Evolve Back, Coorg so special for us?
Couples like you are among our most sought-after guests. We offer a range of specially crafted experiences for you – from Intimate Dining Experiences to Private Guided activities. We would also be happy to cater to any specific request that you may have. Our travel specialist would be pleased to assist you and address any concerns & questions that you may have. Kindly contact nandhini.y@evolveback.com | +91 63 6692 0434
 
Do you have special activities for children? How can children be kept occupied?
Our young guests occupy a special place in our hearts and we like to ensure that they have a memorable and fun filled  holiday experience.  We have an Activity Centre with a host of games and activities specially curated for them. We also have a kids friendly Family Pool reserved only for families with children. Our travel specialist would be pleased to assist you and address any
concerns & questions that you may have. Kindly contact  nandhini.y@evolveback.com  | +91 63 6692 0434

I have pets at home and would like to bring them along with me. Is Evolve Back, Coorg pet friendly?
We regret to inform you that pets are not permitted on our properties.
 
What are your Confirmation, Payment and Cancellation policies?
Cancellation Policy: Confirmed bookings may be altered, cancelled or cut short if intimation in writing reaches the company as per the following terms.
1. 14 days prior to check-in: No cancellation charges. 100% credit, valid up to 31. Mar.2022.
2. Between 1 to 14 days prior to check-in: Cancellation charges equal to 20% of the full booking amount. A credit voucher will be issued for the balance 80% which will be valid up to 31.Mar.2022.
3. Within 24 Hours to check in:Cancellation charges equal to 100% of the full booking amount.

Reconfirmation using the extended credits can be made for any date except during black-out dates. In the event of the guest being unable to use the extended credit voucher by 31.Mar.2022, the credit amount will be refunded by end of April 2022. Our travel specialist would be pleased to assist you and address any concerns & questions that you may have. Kindly contact nandhini.y@evolveback.com | +91 63 6692 0434
 
Do you have an in-house Travel Desk?
We do have a Concierge service that arranges land-based travel. Our travel specialist would be pleased to assist you and address any concerns & questions that you may have. Kindly contact nandhini.y@evolveback.com | +91 63 6692 0434

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